Services

Proposed services which the project aims to deliver

The services that the project aims to deliver are described in the following sections and have been subdivided, for clarity sake, into [self management of the EHR], [online interaction for administrative matters], [online interaction of patients and health professionals] and [online access to health and healthcare information].

Information on current implementation levels can be seen in the [Service Uptake Table]

Most of these services require authentication by the citizen. The strength and the modality of this authentication will vary along two different dimensions:

  • First, according to the requirements of the service. Some of the planned services require a low level of privacy, because they are about health administrative processes, while others require a much more secure system because they deal with health data.

  • Second, according to the local legislation and culture. These change not only from one country to the other but even from one region to the other.


In both these dimensions, the Consortium partners will work together to agree and define common, appropriate security policies, measures and architectures which they can work towards.

In addition to authentication, many of these services require citizens to have access to their own EHR. Again, the Consortium partners will work together on how to enable easy but secure citizen access to their EHRs.
While cross-border interoperability is not an issue for these services in terms of either authentication or EHR access, any solution at national/regional level should aim to converge towards a mainstream approach to be sustainable in the long run.

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