Servicio Aragones de la SALUD (Spain)
The Autonomous Region of Aragón comprises three provinces: Zaragoza, Huesca and Teruel, and 729 municipalities. 50% of the population lives in the regional capital city of Zaragoza while the remaining 50% is sparsely spread among the rest of the municipalities.
Healthcare, together with education, is the most essential service that the Regional Authorities offer to the resident population and one in need of permanent attention because it is necessary to strike balance between the demand for quality healthcare (more and better services) and the need to contain the growth in the resources (human and financial) dedicated to healthcare.
The Health Department of the Autonomous Government of Aragón is an autonomous body within the Government of Aragón. It has the following functions and responsibilities:
- Overall management and co-ordination of the existing healthcare resources in the territory of Aragón.
- Primary care, Secondary care, mental care and geriatric care management, including homecare.
- Promotion and protection of individual and public health.
SALUD is the public provider of healthcare care in Aragon and has a network composed of: 12 General Hospitals, 110 Primary Health Centres and 5 Geriatric hospitals.
Vision: The SALUD heads on towards a scenario where an outstanding healthcare service is provided through the optimum management of public resources allocated whilst reaching a high level of customer satisfaction, fully backed by the citizens. Besides, all and every professionals working for the SALUD are motivated and highly involved in achieving this objective.
Mission: To provide an “end to end” healthcare service to the citizens and residents within the Aragon’s geographical area, by ensuring their easy and quick access to the service, understood as: promotion of healthy ways of life; prevention and protection against physical, environmental and biologic factors; provision of any care required in an illness situation; whilst keeping the highest degree of autonomy and insertion of patients in their environment and in the society in order to meet all his/her needs and expectations in terms of personal health.
- Equity, solidarity and universality.
- Community oriented.
- Results oriented.
- Continuous improvement, learning and innovation.
- Responsibility of the Top